QUESTION: What is the Itinerary?
ANSWER: You make your own arrangements. You tell us your pick up location, where you would like to go during the rental time, your drop off location and we will take you there.
QUESTION: How much is your rental?
ANSWER: Cost is a combination of Pick up & Drop off locations, Itinerary during the rental and Day of the week. Please call for a quote.
QUESTION: What is your Round Trip Service?
ANSWER: Pick up at one location then drop off at one or more locations and returned back to your original pick up location.
QUESTION: What does the Deposit cover?
ANSWER: The Deposit reserves the party bus of your choice for your requested date and is subtracted from your final balance. Your balance minus the Deposit is then due in cash or check upon arrival. If your method of payment is by credit card the whole amount due for the rental must be paid prior to your pick up of the date you requested.
QUESTION: What is the cancellation process?
ANSWER: Cancellations must be made within 10 business days prior to the day of rental. Deposits are non refundable. Deposits may be refunded for cancellation on our behalf depending on the situation, e.g.: weather related. Any changes to the reservation may result in additional fees.
QUESTION: Is gratuity included?
ANSWER: Yes, 20% gratuity is added to the posted hourly rate. Tips can be given to the driver.
QUESTION: When does the hourly rate begin?
ANSWER: The hourly rate begins upon arrival at the first pick up, not the departure of the pick up point.
QUESTION: Is there a minimum rental time for the party bus?
ANSWER: Our minimum is 3 hours Sunday - Thursday and a minimum of 4 hours on Fridays & Saturdays. As we do try to accommodate all of our customer’s requests some exceptions do apply. Please call for details.
QUESTION: What are the rates during the Holidays?
ANSWER: We have specials every holiday. Contact us for holiday rates or packages.
QUESTION: What if the bus is late?
ANSWER: We make every effort to be on time, although circumstances may transpire beyond our control e.g. traffic or weather conditions that may cause the bus to be late. In the event, the bus is late your rental time will be extended to compensate. We have a 30-minute grace period for arrival.
QUESTION: Where can I take the bus?
ANSWER: You decide and let us know. Additional distance surcharges may apply for distances beyond 30 miles of the greater Seattle area. We do offer transportation to Canada and Portland, which must be arranged in advance.
QUESTION: Can the bus just take us cruising during the rental or do we have to get on and off the bus?
ANSWER: Yes, you decide how you would like to use the bus during the rental. Reminder, if your itinerary takes the bus beyond 30 miles of the greater Seattle area additional surcharges may apply.
QUESTION: Can we bring our own alcohol?
ANSWER: Yes, but we do NOT provide alcohol of any kind. Please be advised all patrons must be of legal age to have alcohol on the bus.
QUESTION: Does everyone have to be 21?
ANSWER: If there is alcohol on the bus, everyone must be 21. You will be required to show ID to the driver.
QUESTION: What if people under 21 are found to be drinking on the bus?
ANSWER: The ride will be immediately terminated and no refund will be issued.
QUESTION: Can we smoke?
ANSWER: No.
QUESTION: Who is responsible for damage to the bus?
ANSWER: The person that rents the bus is responsible for any cost to repair the damage. Please see the contract rules.
QUESTION: Can we request decorations, club access, food or exotic entertainment?
ANSWER: Yes, these requests must be made in advance and additional costs may apply.
QUESTION: Is music provided?
ANSWER: No, but there is a surround sound system and ipod connection provided for you to listen to your own taste of music. Bring along your CD’s and ipod!
If you have a question that was not answered above, please e-mail us at reservations@presidentialpartybus.com or call 206-280-8488.
